Daisy, The 'AI Granny' Outwitting Scammers Takes the Tech World by Storm
Daisy, the 'AI Granny,' disrupts scammer operations with witty conversations. O2's innovative approach combines AI technology and scambaiting tactics to protect consumers. Daisy's charming persona and tireless engagement frustrate scammers, exposing their deceptive practices.
Virgin Media O2 unveiled Daisy, a chatbot expertly crafted to engage scammers in endless conversations, frustrating their attempts to deceive consumers globally. Daisy embodies the concept of "scambaiting," where she poses as a potential victim, wasting scammers' time and resources while gathering valuable information for law enforcement.
Unlike human scambaiters, Daisy, now O2's "head of scammer relations," operates tirelessly, engaging scammers day and night. In a charming British accent, Daisy quips, "While they're busy talking to me, they can't be scamming you, and let's face it, dear, I've got all the time in the world." Her persona, depicted as a sophisticated AI-generated elderly lady, captivates scammers in meandering dialogues, diverting them from their malicious intentions.
Daisy's interactions with scammers are both amusing and effective. She skillfully navigates conversations, discussing her cat Fluffy or sharing anecdotes about her family, knitting, and even providing false personal details to mislead scammers. The scammers, in turn, grow increasingly frustrated as Daisy's friendly banter derails their schemes, showcasing her prowess in combatting fraudulent activities.
O2 equipped Daisy with advanced AI models to transcribe callers' voices, respond intelligently using a custom language model, and exude a charming British granny personality. By leveraging scammers' biases towards older individuals, Daisy not only thwarts potential scams but also educates consumers on common tactics used by fraudsters, empowering them to safeguard against such threats.
The company collaborated with renowned YouTube scambaiter Jim Browning to train Daisy, resulting in her successfully wasting hundreds of hours of scammers' time. While Daisy alone may not eradicate scams, she stands as a valuable ally in the fight against fraudsters, inspiring a new wave of AI-powered defenders. Consumers are encouraged to report suspected scam calls and messages to further combat fraudulent activities.
Daisy, the 'AI Granny,' disrupts scammer operations with witty conversations
O2's innovative approach combines AI technology and scambaiting tactics to protect consumers
Daisy's charming persona and tireless engagement frustrate scammers, exposing their deceptive practices
Source: FORBES