Some Google Pixel 6 Owners Report Wi-Fi Issues After Latest Software Update
Heads up, Pixel 6 and 6 Pro owners. Going by initial reports online, there’s a chance that Google’s latest software update can cause network connectivity issues for your device.
According to a number of owners who have taken to Reddit, the February update caused their Pixel 6 or 6 Pro to randomly turn off the Wi-Fi, noting how it usually happens when the device is put to sleep. They added that the same happens when the device is rebooted. The device is also unable to connect to a network automatically when the Wi-Fi setting is manually enabled. Some additionally claim that even the Bluetooth turns off.
“Wi-Fi hasn't changed and this certainly wasn't an issue before today's update,” wrote one Reddit user.
Not all Pixel 6 device owners, however, are experiencing the problem, as The Verge reports. The tech site confirmed that members of its staff, along with other Reddit users, were able to install the software update and have yet to observe any issues.
While it’s normal to expect a few bugs with every software update, Google’s situation with the Pixel 6 and 6 Pro is particularly noteworthy because the devices have been plagued with issues since they launched in October of last year. And it seems that the search engine giant has yet to get on top of a lot of them.
The December update, which was supposed to fix the call disconnection issue that has been present since launch, was pulled back and delayed to late January due to it causing even more issues. That update has since been rolled out and, from what we can tell, didn’t have any side effects, though not all of the launch issues were resolved. But now, we’re kind of back to these software updates causing some functionalities of the devices to break.
It’s unclear what’s causing the new issue, though it’s worth mentioning that the Pixel 6 and 6 Pro are the first devices to be powered by Google’s own Tensor chipset. Google has yet to directly address the reports about the issue.
The company’s support team reportedly advised owners experiencing the issue to factory reset their devices. Doing so only temporarily fixed the issue, with it recurring after a few hours.
Some Pixel 6 and 6 Pro owners are reporting that the Wi-Fi and Bluetooth settings on their devices randomly turning off after installing the February software update.
Not all owners are experiencing the issue, though how widespread it is is still unknown.
Google has yet to acknowledge reports about the issue.