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Jan 9, 20242 min read

Volkswagen Cars to Engage in Conversations with Drivers via ChatGPT by Mid-Year

Volkswagen, the renowned carmaker, has announced that its voice assistant, integrated with ChatGPT technology, will soon be able to engage in back-and-forth dialogues with users.

Volkswagen
Credit: REUTERS

The company unveiled this groundbreaking technology at the CES electronics trade fair in Las Vegas, stating that it will be available for customers in North America and Europe from early in the second quarter of this year.


With the integration of ChatGPT, Volkswagen vehicles will possess the ability to understand and respond to a wide range of user demands. From adjusting the temperature upon hearing "I'm feeling cold" to providing information about the nearest Indian restaurant when prompted with "I want butter chicken," the AI-powered assistant will cater to the needs of drivers. Volkswagen collaborated with Cerence, a leading provider of conversational AI, to develop this innovative technology.


Kai Gruenitz, the board member for technical development at Volkswagen, highlighted the convenience of this feature, stating that customers can now control various functionalities of their vehicles without the need to press any buttons. He emphasised that Volkswagen aims to provide a seamless and intuitive user experience, as customers increasingly prefer speech dialogue systems over manual adjustments.


While some critics argue that the integration of generative AI in vehicles falls short of the expectations set for fully autonomous vehicles, automakers like Volkswagen believe it is a significant step forward. Gruenitz explained that the next step is to enable users to adjust functionalities inside the vehicle through platforms like Apple CarPlay or Android.

Volkswagen takes pride in being the first volume manufacturer to make this technology a standard feature in its compact segment cars. General Motors also expressed its interest in developing a virtual personal assistant using AI models similar to ChatGPT.


Additionally, Mercedes-Benz conducted a successful test program last year, allowing around 900,000 vehicles equipped with the "MBUX" system to download ChatGPT. The ultimate goal is to enable users to perform tasks such as making reservations while driving.

 

  • Volkswagen's voice assistant integrated with ChatGPT will enable back-and-forth dialogues with users by mid-year.

  • The AI-powered assistant can understand and respond to a range of user demands.

  • Volkswagen partnered with Cerence to develop this technology.


Source: REUTERS

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